Using leading edge technology Network Private Hire has installed Global Positioning in all their cars. Taking signals from 24 satellites circling the earth, each vehicle is tracked on screen by the operator at the Network Private Hire office using the latest computer mapping. It really is the eye in the sky. This coupled with our automatic booking and dispatch system, means that all our cars and drivers are used to maximum efficiency to ensure your car is on time.
No need to look out of the window waiting for your taxi to arrive. No more listening for the bell that doesn’t work. Callback uses the latest technology to enable our office to dial your phone when the driver arrives outside your address. It`s free of charge (landlines only) and it’s easy to order.
When you book your vehicle with the operator simply ask for callback. When you hear your phone ring twice your vehicle is outside. No need to pick up the phone, just your keys and your coat.
We provide a text back service for mobile phones; this service will send a text to your mobile with the make, model, vehicle registration and colour on arrival.
IVR Automatic Booking Service
We have state of the art IVR ‘Interactive Voice Response’ system. It will automatically answer telephone calls from landlines only, enabling our customers to book their own taxis in as little as a second, and without even speaking to an operator. IVR is the future of call-taking; it enables you take more calls and, it operates 24 hours a day, 365 days a year.
All you have to do when you register is enter your home & work pick-up points. Then, when you phone the normal 0141 557 1110 number you will go straight onto IVR automated service (although you`ll still have the option of speaking to an operator if you wish) and be asked to key in 1, on your phone to choose your pick-up point. You`ll press 1 for vehicle to be despatched as soon as possible, with other options available.